With the roll out of Windows 10, Microsoft announced that all Office 365 subscribers would be receiving unlimited storage space on their OneDrive account. It is now clear that this is not the case and no matter what storage plan you are in, get ready to deal with disappointment.

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In an initial announcement on the OneDrive blog, Chris Jones, Vice President of the OneDrive division made it clear:

Today, storage limits just became a thing of the past with Office 365. Moving forward, all Office 365 customers will get unlimited OneDrive storage at no additional cost. We’ve started rolling this out today to Office 365 Home, Personal, and University customers. The roll out will continue over the coming months.

Fast forward a year and Microsoft has retracted it all and put new terms in place. What you need to know is that no matter what storage plan you have, it will change, yes, even the free storage is getting a decrease:

  • There will no longer be an unlimited storage plan for Office 365 subscribers, whether it’s a Home, University, or Personal account.
  • 100GB and 200GB plans are being scrapped and being replaced with a 50GB plan that will cost you $1.99 (about R27.43).
  • Free OneDrive storage will be reduced from the already 15GB space, to 5GB. This includes the 15GB camera roll incentive that will be scrapped completely.

Going forward, Microsoft will roll out these changes to new and existing users by the following means:

  • 1TB storage users will be notified that they can keep their storage for 12 months, after which it will be replaced with the new plans.
  • Anyone with a current Office 365 plan can cancel it and will be refunded the remaining amount.
  • Any users who makes use of the free storage option will be able to continue accessing their files for at least 12 months after the changes go into effect. They will also be given the opportunity to redeem a 12 month Office 365 personal subscription which includes a 1Tb storage plan.

Microsoft blames greedy users for the change in service. This is according to the latest statement:

Since we started to roll out unlimited cloud storage to Office 365 consumer subscribers, a small number of users backed up numerous PCs and stored entire movie collections and DVR recordings. In some instances, this exceeded 75 TB per user or 14,000 times the average. Instead of focusing on extreme backup scenarios, we want to remain focused on delivering high-value productivity and collaboration experiences that benefit the majority of OneDrive users.

This is why we can’t have nice things.