Foschini Group, the company behind clothing stores such as @home, Duesouth, Totalsports and more, has announced that it’s making changes to its online shopping experience.
New features include the introduction of automated wish list messages, in-stock level visibility to the customer, and reminders of special occasions for certain events. All this is tailor-made for the customer, by their behaviour and input.
The wishlist system notifies customers when items on their wishlist is in stock, on sale, or low on stock. Notifications are created when customers purchase items, this will then personalise their event calendar whenever anniversaries, birthdays or any other special occasions take place. The idea is that your account will be with you for life, so the events will always come by.
Another great feature is when an item is out of stock online, the store will automatically point customers to the closest store, providing them with details of the store and the opportunity to phone and reserve the product. Visit the site to take advantage of all these new features now.